Guest Experience Manager
- Guest Experience/sales
- Gurugram
- 5 Yrs
Haritash Mobility is an authorized dealership for leading automobile brands, with a focus on electric vehicles and luxury cars. And a set up to recycle the end-of-life vehicles.
What do we do?
Haritash Mobility deliver premium mobility solutions with EVs, luxury cars, and sustainable vehicle recycling.
Job Description:
Haritash Group is looking for Guest Experience Manager to join our dynamic sales team. The ideal candidate will play a pivotal role in driving performance, achieving sales targets, and delivering exceptional customer experiences
Key Responsibilities:
- Actively participate in marketing initiatives and referral programs to generate qualified leads.
- Drive lead conversion to meet monthly retail targets.
- Maintain regular contact with prospective customers to convert leads into sales.
- Ensure a warm and professional showroom experience, including refreshments and lounge comfort.
- Conduct customer need analysis, vehicle demonstrations, and test drives to create compelling product experiences.
- Present tailored product offerings and highlight competitive advantages of Audi vehicles.
- Assist customers with finance.
Required Skills & Qualifications:
- Bachelor's degree in Business, Marketing, or related field.
- 3+ years of experience in automotive sales or customer relationship management.
- Strong interpersonal and communication skills.
- Proficiency in CRM tools and data analysis.
- Customer-centric mindset with problem-solving abilities.